Entry Level Field Collector Job Opportunities – Platinum Credit (U) Ltd

Organization: Platinum Credit (U) Ltd
Duty Station: Kampala, Uganda
Platinum credit is a leading Regional Micro Finance Company, a subsidiary of Platcorp Holdings Ltd, providing emergency loans to employed individuals in Eastern Africa. We have a wide spread branch network in Uganda, Kenya and Tanzania. Currently, Platinum provides loans to Civil servants and employees of the Private sector, and will soon roll out asset finance products.
Job Summary: The Field Collector will ensure collections on delinquent accounts for Platinum Credit (U) Ltd.  It is important to build a positive relationship as well as investigate, respond to, and progress issues and queries to a successful conclusion at the earliest time. The Field Collector needs to display a positive attitude and a team ethos and work effectively under pressure and handle conflict situations whilst remaining professional at all times. The Field Collector also needs to be enquiring and recognise the importance of best collections practice and procedures, as well as have a strong focus on achieving collection of debt in a proficient and effective manner.
Key Duties and Responsibilities:
  • Deliver demand notices to various clients.
  • Collect from clients who have been issued demand notices.
  • Chasing outsourced debts and meeting collection targets in order to maintain a positive cash flow.
  • Handle enquiries from customers/associates on payment issues and outstanding balances.
  • Compiling status and monthly reports.
  • Ensuring prompt administration of credit collection policies and procedures.
  • Prompt follow ups and communication to stakeholders, votes/clients
  • Handle disputes/differences in opinion
  • Tracing for defaulters
  • Carry out any other duties as will be assigned by you supervisor

Qualifications, Skills and Experience:  
  • The ideal candidate must hold a Diploma in a Business field or any other related course.
  • One to two years of work experience in a relevant field.
  • Motorcycle riding permit is a must.
  • Awareness of financial services
  • Computer Literacy skills
  • Knowledge of credit industry and legal processes and application in a debt recovery environment
  • Life skills – the confidence and ability to relate to people from varied circumstances
  • Sales, Collections and negotiation experience
How to Apply:
All suitably qualified and interested candidates should send their applications with detailed CV and testimonials via E-mail to the address below;
The Administration Officer;
Platinum Credit (U) Ltd
Send your application to: info@platinumcredit.co.ug

Deadline: 15th February 2018

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